Today around 21:15 we started investigating an networking error which is responsible for the connection for all SAAS/PAAS/IAAS/BAAS services. please do not hesitate to contact us by responding to this email or contacting our servicedesk.
Outage Schedule:
Start: 24-09-2022 at 21:15 hrs. CEST - Investigation started
Update: 24-09-2022 at 22:30 hrs. CEST - Problem found an started working on the fix.
Update: 24-09-2022 at 22:30 hrs. CEST - Some services are restoring.
Update: 25-09-2022 at 02:30 hrs. CEST - Most critical services are restored and accessible.
Update: 25-09-2022 at 02:57 hrs. CEST - Some precautionary maintenance is being carried out by our engineers.
Update: 25-09-2022 at 07:00 hrs. CEST - Problems are solved and systems/services are carefully being monitored.
Completion: Unknown Engineers are on site for investigation.
Impact:
Service(s): All hosted services
Description: Outage on all core services
Effect: Temporary interruption of all server functionalities
Contact:
Should any unexpected issue occur after the above-mentioned interruption,
please contact us via mail or your dedicated emergency number.