Today 11:15 (CEST) our technical team noticed some issues within our ticketing system (cloud service) and started investigating the issue within our hosted environment. As a result of this we cannot log tickets and selfservice on our ticket system is nog available. We apologize for any inconvenience this may cause. If you have any questions concerning this matter, please do not hesitate to contact us by responding to this email or contacting our servicedesk.

Problem started:

Start:          07-10-2022 at 11:15 hrs. CEST
Estimated Completion:   Unknow waiting on vendor.

Impact:

Service(s):   Ticketing service
Description:  service unavailable
Effect:       Temporary interruption of ticket system and self service ticket system.
Resolved:   Vendor is aware and working on solution.
Resolution:   Vendor fixed the problems.

Contact:
Should any unexpected issue occur after the above-mentioned interruption,
please contact us via mail or your dedicated emergency number.